Shipping policy

Dispatch

Order before 1pm, Monday to Friday, and we dispatch your order the same day. Orders placed after 1pm, at the weekend or on a bank holiday are dispatched on the next working day.
If you need something by a specific date, just get in touch at hello@grp3d.shop before placing your order and we'll do our best to help.

Delivery

We deliver within the UK. You choose the service at checkout:

• Royal Mail Tracked 48
• Royal Mail Tracked 24
• Royal Mail Special Delivery (next day before 1pm)
• Small items: Royal Mail 2nd Class and Tracked Large Letter
• Large items: DHL Next Day

The price for your order is shown at checkout.

FREE Royal Mail Tracked 48 on orders over £75.
You'll get a tracking number as soon as your parcel's on the way.

Collection

Want to skip the postage? You can collect your order for free from our workshop: Unit 23 Merton Buildings, Glandwr Industrial Estate, Aberbeeg, NP13 2LN (Monday to Friday, 9am to 5pm), or at any of our market stalls.

Packaging

We aim to use minimal, recyclable packaging wherever possible.

Delays & missing parcels

Once your order leaves us, it's in the hands of the carrier. If your parcel hasn't arrived within 7 working days, get in touch and we'll help sort it.